Information for Tenants and Support Workers

Procedures, Resources and Handbooks

How to Report a Repair

To report a repair please email our Maintenance Department at If the repair is urgent please phone on 0151 909 5919.

Out of Hours Emergency Repairs

To contact our on-call Maintenance Operative please ring 0151 909 5919 and listen to the message. This message will give you a mobile number of the Maintenance Operative who is on call for that period.

Harbour Light Handbook for Tenants

This handbook provides information about Harbour Light repairs and maintenance procedures.

To view, download or print a copy of our Handbook for Tenants CLICK HERE

Condensation, Damp and Mold Issues

This booklet provides practical and easy advice on how to prevent condensation, damp and mold issues inside your home.

To Download a copy of our Condensation and Mold Issues Booklet CLICK HERE

Rechargeable Repairs

Information on when we will recharge tenants for repairs.

Rechargeable Repairs CLICK HERE